Who We Are
CaratCafe is a registered trade mark owned by Indian Company PR DIAMONDS & JEWELLERY in India. Having an experience of over a decade in manufacturing gold diamond and silver jewelry. It has its presence in INDIA, USA , Australia , Canada , UK and growing at rapid pace in other parts of the world. CaratCafe believes in principle of Genuinity and Purity. So All the Products are manufactured under the supervision of highly skilled artisans who have vast experience in their respective fields and at the same time we believe in keeping up the pace with the contemporary techniques like electroforming , 3D Tech . Hence a mix of experienced artisans with the contemporary techniques makes us stand apart. CaratCafe is online jewelry store to take care of all your luxurious jewelry masterpieces delivered at your doorstep.
How To Reach Us
You Can Reach us by several means . Do Not Hesitate to Call Us , Mail Us or Whatsapp us for any kind of queries related to our products or any other information related to our Industry that deals in Diamonds Gold Silver Gemstones . We will be happy to help you. Click on any of the following links of your choice to contact us.
24 Nanik Niwas, Opera House,
Mumbai - 400004, MH India
PH: +91 22 42660001
Whatsapp or PH: +917738210004
Frequently asked question
Q . Which of your products are certified ?
All of our products are certified by BIS Hallmark a Government Of India regulated body to ensure the quality and purity of precious metals.
Q. I can't find the piece I have seen on other Ecommerce sites like Amazon , Ebay anymore. Can I still order it?
It might so happen that we discontinue certain pieces or relocate it to some other page. However, we will try our best and make it available for you. Contact us at firstname.lastname@example.org
Q. Where are your products made?
All our products are manufactured in India.
Q. What is the estimated delivery time?
All orders are processed within 3 working days and reaches in about 10 to 15 days under standard delivery. Kindly refer to our shipping policy for more details.
Q. How much is the shipping charge?
We offer free deliveries for orders over 200 USD , though we don't like charging for delivery but International shipping & processing costs compels us to so.
Q. Can I cancel my order after it has been shipped?
Unfortunately, once an order has been shipped out of India we can't cancel your order. For any queries please contact us on email@example.com
Q. Can you customise a design just for me?
Any Diamond jewelry piece can be customised as per your requirements.
Q. Do You Offer Returns .
Unfortunately due to high logistics cost we do not offer returns , however under special circumstances exchange can be considered , kindly refer to our Returns Policy
Jewelry Care Do's & Don'ts
Kindly Read Our Blog Here For The Care Of Your Most Loved Jewelry Pieces. Find all the answers to your do's & don'ts , how to clean and store your masterpieces.
We Use Standard Express Shipping Carriers for all National & International Destinations so your items are Safe, Secured & insured.
All Shipments will be sent via USPS Express Service
All our Products usually get delivered in 15 working days from the date of Order and in unfavourable circumstances it may vary subject to USPS Policies
Custom-duty, Vat & Taxes will be Buyers Responsibility.
Contact No provided by the buyer should be valid . Any changes kindly notify us via Contact us. Kindly provide your mobile No as it becomes easier for Shipment Company to contact you.
Special Packaging so your items reaches safely. All Packaging material used are Tamper Proof, Weather Proof.
Items Would be sent via India Post Registered or Speed Post Service depending on Zip-code & Province details.
Electroforming Silver Idols
These statues and other showpieces are crafted with 99% Pure Silver With Electroforming Process to give a detailing to next level which gives greater look to your homes, temples, altar, gardens, showrooms and offices. All of our silver products are BIS HALLMARK certified , which ensures the purity of silver and zero tolerance for harmful metals like lead & cadmium.
Conflict Free Diamonds
We pledge to only procure our diamonds and precious materials from ethical conflict-free sources. CaratCafe keeps careful track of the diamonds and gemstones bought and sold both loose stones and in jewelry products.